Urgent HVAC? You're First in Line.

We reserve same-day and next-morning slots for urgent situations — so you're not waiting days when comfort can't wait.

📍 Serving Wilmington, NC to Myrtle Beach, SC

Call us during business hours Call Now: (910) 597-4174 Or scroll down to submit a priority request — we call back within 24 hours

Common Questions

Do you offer 24/7 emergency service?

You can submit a priority request through our form any time, day or night. We call back within 24 hours to confirm details and lock in the earliest available slot — often same-day or next morning. To reach us live, call during business hours.

What situations qualify for priority scheduling?

AC completely out during summer heat — especially with elderly or young children at home; no heat during cold weather with temperatures below 40°F and no backup heat source; burning smells or unusual sounds from your system; water actively leaking from your unit, which can cause water damage quickly; or a system that won't turn on or off, including a tripped breaker, unresponsive thermostat, or continuous cycling. Not sure if it qualifies? Submit a request anyway — we'll help you figure out next steps.

How fast will you respond to a priority request?

We review priority requests and call back within 24 hours. Priority requests go to the front of our schedule, so we lock in your appointment same-day or next morning whenever possible.

Is there a fee for priority booking?

Priority bookings carry a flat-rate booking fee of $175.

What are your business hours?

Monday through Friday, 8:00 AM to 7:00 PM, and Saturday through Sunday, 7:00 AM to 7:00 PM.

How Priority Scheduling Works

Three steps between you and a confirmed appointment

1 Submit Your Request Call during business hours or submit a priority request form anytime — day or night. Tell us what's happening and we flag it as urgent.
2 We Call You Back We'll personally review priority requests. We call back within 24 hours to confirm details and assess your situation.
3 Earliest Slot Is Yours Priority requests go to the front of our schedule. We lock in your appointment — same-day or next morning whenever possible.

Request Priority Scheduling

Choose whichever works best for you right now.

Call During Business Hours

The fastest way to get on the schedule. Our team will confirm your slot in minutes.

Call (910) 597-4174
Business Hours Mon – Fri: 8:00 AM – 7:00 PM
Sat – Sun: 7:00 AM – 7:00 PM

Outside business hours? Use the priority form — we'll see it first thing and call you back within 24 hours.

Book a Priority Slot Now

Fill out the form and we'll confirm your slot within 1 business hour. Priority requests go to the front of our schedule.

⚠ Priority bookings carry a flat-rate booking fee of $175.

Priority Scheduling Coverage Area

We serve urgent requests throughout coastal Carolina — we know the area and schedule efficiently.

North Carolina

  • Wilmington
  • Carolina Beach
  • Wrightsville Beach
  • Leland
  • Southport
  • Oak Island
  • Ocean Isle Beach
  • Sunset Beach
  • Calabash
  • Shallotte
  • Hampstead
  • Bolivia

South Carolina

  • North Myrtle Beach
  • Myrtle Beach
  • Little River
  • Surfside Beach
  • Garden City

Not on this list? Reach out anyway. We may still be able to help.

(910) 597-4174